SupportCandy Satisfaction Survey

Enhance Customer Feedback with SupportCandy Satisfaction Survey

Gathering customer feedback is essential for improving your support service and enhancing user satisfaction. SupportCandy Satisfaction Survey is a powerful addon designed to seamlessly integrate with SupportCandy Premium, enabling you to collect valuable insights directly from your customers after support ticket resolution.

Why Use SupportCandy Satisfaction Survey?

This plugin simplifies the process of receiving feedback, allowing you to better understand your customer experience and identify areas for improvement. Its user-friendly interface ensures that customers can quickly rate and comment on support interactions, giving your team actionable data to boost service quality.

Key Features

• Smooth integration with SupportCandy Premium plugin
• Customization options for survey questions and rating scales
• Automatic survey prompts following ticket closure
• Compatibility with popular page builders to maintain website consistency
• Security enhancements for safe data collection
• Regular updates to ensure ongoing performance and compatibility
• Unlimited use on multiple websites for personal or client projects

Technical Details

SupportCandy Satisfaction Survey version 3.2.0 includes fixes for bugs reported in earlier versions and improved compatibility with third-party plugins. It also patches potential security concerns, ensuring your website remains protected while collecting customer feedback.

Installation and Usage

After installing and activating the plugin, basic survey settings are applied automatically. You can then customize questions and settings to better fit your business needs. To avoid conflicts, uninstall any previous versions before upgrading.

Enhance your customer service strategy with SupportCandy Satisfaction Survey, a robust tool to capture genuine feedback and improve client satisfaction.

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