SupportCandy Reports – Advanced Reporting Addon for SupportCandy

Enhance Your Support System with SupportCandy Reports

SupportCandy Reports is a powerful add-on designed to extend the capabilities of the SupportCandy Premium helpdesk plugin. It provides detailed, customizable reports that help you monitor and analyze your support tickets efficiently. Perfect for businesses and developers seeking to improve customer service performance and gain valuable insights, this addon integrates seamlessly with your WordPress support system.

Key Benefits and Use Cases

• Comprehensive Analytics: Track ticket statuses, agent performance, and customer satisfaction all in one place.
• Customizable Reports: Filter and generate reports based on date ranges, departments, and user roles to suit your specific needs.
• Improved Decision-Making: Use actionable data to optimize your support team’s workflows and resource allocation.
• Seamless Integration: Works directly with the SupportCandy Premium plugin without compatibility issues, ensuring smooth functionality.
• User-Friendly Interface: Access reports through an intuitive dashboard that requires no technical expertise.
• Regular Updates: Stay secure and compatible with the latest WordPress versions thanks to continuous improvements.
• Versatile Use: Suitable for businesses of all sizes looking to maintain high standards in customer support.

Technical Information

The current version is 3.1.5, updated on November 24, 2025. This release addresses earlier bugs and enhances compatibility with popular page builders and third-party plugins. Security patches have been included to protect your website from vulnerabilities.

Before installation, ensure that you unzip the downloaded file to access all necessary components such as templates and documentation. Installation is straightforward via the WordPress dashboard under Plugins > Add New > Upload Plugin, followed by activation.

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